At Pelita888, your privacy is a core commitment — not a legal afterthought. This Privacy Policy explains precisely what personal data we collect, how we use it, who we share it with, and what rights you hold as a Pelita888 member in Malaysia.
All data transmitted between your browser and Pelita888's servers is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is unreadable to any third party in transit.
Pelita888 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data exists to serve your membership experience — nothing else.
As a Pelita888 member, you have the right to access, correct, restrict, or request deletion of your personal data at any time. Submit requests through our 24/7 support team.
Member data is stored on access-controlled, encrypted servers. Strict internal access controls ensure that only authorised personnel can access personal records — and only when operationally necessary.
We collect only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with applicable regulatory requirements. Nothing more.
Marketing communications from Pelita888 are always opt-in. Members may withdraw consent for promotional emails, SMS, or push notifications at any time through account settings or by contacting support.
This Privacy Policy (the "Policy") describes how Pelita888 (referred to as "we", "us", "our", or "the Platform") collects, uses, stores, discloses, and protects the personal data of individuals (referred to as "Member", "User", "Player", or "you") who access and use the online gaming and sports betting services available at https://pelita888.cam (the "Website").
Pelita888 serves members primarily across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and surrounding areas. We are committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles.
By registering an account on the Pelita888 Platform, depositing funds, placing wagers, or otherwise engaging with our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you must not use the Platform.
This Policy should be read alongside Pelita888's Terms & Conditions and Responsible Gambling policy, both of which form part of the overall agreement between you and Pelita888.
In this Policy, the following terms carry the meanings set out below:
Pelita888 collects personal data only to the extent necessary to deliver our services, comply with regulatory obligations, and maintain platform security. The categories of personal data we may collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, gender | Account creation, KYC verification, age confirmation |
| Contact Data | Email address, phone number, residential address (city, postcode) | Account communications, KYC, support |
| Financial Data | Bank account details, e-wallet registered numbers (Touch 'n Go, Boost, GrabPay), transaction history, deposit and withdrawal amounts in MYR | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, browser type, device identifier, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Behavioural Data | Game history, wagering patterns, session duration, bonus usage, sports betting activity (EPL, Liga Super Malaysia, UFC) | Responsible gambling monitoring, personalisation, platform improvement |
| KYC Documents | MyKad scan, passport scan, proof of address, payment instrument verification | Identity verification, regulatory compliance, withdrawal processing |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer service, dispute resolution, regulatory record-keeping |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where expressly required for responsible gambling purposes (e.g., problem gambling self-declaration).
Pelita888 collects personal data through the following channels:
Pelita888 processes your personal data for the following purposes:
Pelita888 relies on the following legal bases when processing your personal data:
Pelita888 does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. Personal data may be shared only in the following circumstances and with the following categories of recipient:
⚠ Important: Any third party receiving personal data from Pelita888 is contractually required to process that data only for the specified purpose, maintain appropriate security standards, and not further disclose the data without authorisation.
Pelita888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and accounting obligations.
As a general guide, the following retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted, anonymised, or aggregated for statistical purposes, in accordance with Pelita888's internal data lifecycle procedures.
Pelita888 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While Pelita888 applies best-practice security standards, no transmission of data over the internet can be guaranteed to be 100% secure. Members are responsible for maintaining the confidentiality of their account credentials. If you suspect unauthorised access to your account, contact our 24/7 support team immediately.
The Pelita888 Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. By continuing to use the Platform after being presented with our cookie notice, you consent to our use of cookies as described in this section.
Categories of cookies we use:
Pelita888 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent you from accessing core Platform features.
Pelita888's infrastructure, game providers, and technology partners may be located in jurisdictions outside Malaysia. Where personal data is transferred outside Malaysia, Pelita888 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. These safeguards may include standard contractual clauses, data processing agreements, and adequacy assessments of the recipient jurisdiction's data protection framework.
All international data transfers are conducted on a need-to-know basis and subject to the purposes described in this Policy. No cross-border transfer of personal data is made to parties outside Pelita888's verified service provider network without appropriate protections in place.
As a Pelita888 member, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team through live chat or at the email address provided in Section 16.
You have the right to request a copy of the personal data Pelita888 holds about you, along with information about how it is being processed. We will provide this information within 30 calendar days of receiving a valid request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Update basic details directly through your account settings, or contact support for corrections requiring document verification.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. Note that certain data must be retained by Pelita888 to comply with AML, KYC, and financial regulatory obligations even after account closure.
You may request that Pelita888 temporarily restrict processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where processing is unlawful but you prefer restriction over erasure.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another service provider.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Opt out of marketing via your account settings or by contacting our support team.
Pelita888 aims to respond to all valid data rights requests within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 60 days, with prior notice given to you.
The Pelita888 Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect or process personal data from individuals below the age of 21.
All Members are required to undergo age verification as part of the KYC process. If Pelita888 discovers that a Member is under 21, the account will be immediately suspended, all wagering activity will be voided, and any deposited funds will be returned to the originating payment method after investigation.
If you are a parent or guardian and believe that your child under 21 has accessed or registered on the Platform, please contact our support team immediately at the contact details provided in Section 16.
⚠ 21+ Only: Pelita888 enforces mandatory age verification for every Member. Parental controls and filtering software are strongly recommended for shared devices accessible to persons under 21.
The Pelita888 Platform does not contain links to third-party websites beyond its own operational service provider integrations (e.g., payment gateways). Should any such links appear in communications or notifications, Pelita888 is not responsible for the privacy practices, content, or data handling of third-party websites or services.
Pelita888 encourages Members to review the privacy policies of any third-party services they interact with — including their bank's or e-wallet provider's privacy notice — as this Policy governs only data processed directly by Pelita888.
Pelita888 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, regulatory requirements, or Platform features. The most current version of this Policy will always be accessible at https://pelita888.cam/privacy-policy.
Where amendments are material, Pelita888 will notify Members via on-site notification or registered email address prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised upon each amendment.
Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue use of the Platform and may request account closure.
For all privacy-related enquiries, data rights requests, or concerns regarding the handling of your personal data, please contact the Pelita888 Data & Privacy Team through the following channels:
When submitting a data rights request, please include your registered Member username, a clear description of your request, and, where applicable, a copy of your identity document to help us verify your identity before processing the request.
Our support team is staffed by English-speaking agents and is equipped to assist Members across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations throughout Malaysia.
Data rights requests are processed within 30 calendar days of receipt of a valid, verified request. Complex requests may be extended to 90 days with prior notice.
Our 24/7 support team handles privacy requests, data access queries, and consent withdrawals with the same urgency as any other member issue. Live chat response in under 90 seconds — any time, any day.
FOR ENTERTAINMENT PURPOSES ONLY · 21+ ONLY · PLAY RESPONSIBLY